Privacy Policy

PRIVACY POLICY
Thank you for visiting Medway Inc’s website. Your privacy is of utmost importance to us, and this policy outlines how we collect, use, and protect your information when you interact with our business-to-business (B2B) eCommerce platform.
1. Information We Collect
We may collect personal and business information needed to process orders, enhance the user experience, and fulfill legal requirements. This information includes:
  • Account Information: Name, business name, business address, phone number, and email address.
  • Order and Transaction Information: Product details, order history, payment information, and shipping addresses.
  • Usage Data: IP address, browser type, device information, and browsing activity on our site.
  • Communications: Any correspondence via email, chat, or phone to assist with order processing and customer support.
2. How We Use Your Information
We use your information to:
  • Process orders, payments, and fulfill contracts.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services through analysis and feedback.
  • Send relevant updates, promotions, and important notifications, where applicable.
  • Comply with legal obligations and enforce our terms of service.
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